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Refund Policy

We are 100% confident in the quality of our escape rooms. That's why we can guarantee that if you do not like the game - we will give your money back!

Refund terms & conditions :

  1. All team members have to agree that they didn't like the game.
  2. The team has to fill out a questionnaire and explain why they didn't like the game.
  3. Money is non refundable if during the game, the team doesn't follow admin's instructions or safety rules.
  4. The request for refunding the game has to be filled out right after the game and not in a couple days or a week.