We are 100% confident in the quality of our escape rooms. That's why we can guarantee that if you do not like the game - we will give your money back!
Refund terms & conditions :
- All team members have to agree that they didn't like the game.
- The team has to fill out a questionnaire and explain why they didn't like the game.
- Money is non refundable if during the game, the team doesn't follow admin's instructions or safety rules.
- The request for refunding the game has to be filled out right after the game and not in a couple days or a week.